About
Supervisor Essentials
Being a team
leader is one of the most challenging business skills to
master. Positioned between the demands of management and
the workers, team leader skills must include the ability
to juggle the various priorities while keeping
performance high and costs under control.
A Team Leader
normally does not have the power of a positional
supervisor - subordinate relationship thus must be more
persuasive and compelling to gain the team member's
commitment to the project. This team leader course makes
that situational approach easier and more effective. In
turn, the team leader has time to manage the job and be
proactive instead of reactive.
Wielding
influence in a dotted line or matrix type of
organizational structure becomes a test of skill - skill
in political savvy and knowing what and with whom to
exchange. A team leader going hat in hand, begging or
throwing himself or herself at a colleague's mercy with
a request is not a powerful or very effective option. On
the other hand, making demands and bullying can be
costly as well.
Teamwork is
the key to accomplishing goals and individuals must use
a variety of skills to manage the conflicts that
routinely occur in the workplace.
This
Supervisor Essentials website is designed to allow a
team leader to practice persuading and guiding discover
in "real time" situations by using the skills of:
receiving and giving feedback, effective interpersonal
communication, influencing without authority, persuading,
tactics that influence behavior and negotiation.
If you have any feedback about our site, you can view our Feedback page to find our contact information.
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